End-to-End E-commerce Service
360° E-commerce
Speed, technology and trust are at the heart of e-commerce.
We are with you at every step leading to sales. We manage the entire process professionally, from setting up a digital showcase for your brand to delivering the order to the customer.
We are not just operations, we are growth partners
In e-commerce operations managed with RND;
100.000+
daily order delivery capacity
30+
Global brand
20+
Full integration with all major marketplaces
%95
Same day shipping SLA success
Warehouse Operations
All operations from storage to delivery from a single center
Customized for e-commerce
We deliver more than 100.000 packages daily from our technology-focused fulfillment center in Istanbul. We manage every step from receiving the order to delivering it to the customer.
- Product acceptance and shelving processes
- Stock tracking and reporting with smart WMS
- Order picking, barcoding and control
- Customized packaging solutions
- Cargo company integration and SLA monitoring
- ERP, e-commerce infrastructure and marketplace integrations
As e-commerce becomes more complex, managing it requires expertise.
Content entry, stock synchronization, price errors, campaign conflicts… 👉 We manage the entire process from a single panel.
E-Commerce Technologies and Operations Management
Whatever your infrastructure, processes are from a single center.
Integrated with all platforms
In addition to our own RND V4 infrastructure, we are also integrated with systems such as Shopify and Magento. Manage orders, stocks and campaigns centrally.
- Order and inventory management (OMS)
- Campaign and price management
- Product entry and category editing
- Multi-channel synchronization
- Sales and stock reporting
- Data exchange with all systems via API
Brands That Trust Us
The NorthFace, CalvinKlein, Levi's, Tommy Hilfiger, Chicco ve Daikin We have been working with strong brands like these for a long time. The trust they have in us is an indication of how meticulously and passionately we do our job.
Marketplace Management
Special strategy for each market, common stock and management from a single panel
Strong Strategy:
Manage integration, product management and campaign processes from a single center on platforms such as Trendyol, Hepsiburada, Amazon. We offer separate performance plans for each marketplace.
- Automatic product publishing and content control
- Stock and price synchronization
- Campaign and discount management
- Sales performance reports
- Category based optimization
- Coordination with marketplace support teams
Customer Service
Continuity in customer satisfaction is the basis of loyalty.
Happy Customers:
We communicate directly with the customer on behalf of your brand. We always stay close to your customer with pre-order information, after-sales support, return management and multi-channel communication solutions.
- Multi-channel communication: email, live support, WhatsApp
- Order, shipping and return information
- Monitoring of return and exchange processes
- Customer satisfaction measurement (CSAT, NPS)
- Brand trained representative staff
- SLA based service level management
Brand Name Trading & Collection Service
(Vendor of Record)
Sales, collection and invoice management on behalf of the brand.
No risk:
In this service model, the products remain with you as consignment, but RND assumes all commercial responsibility for the sale. When the order arrives, we handle the collection and invoicing processes and carry out all commercial communication with the customer on behalf of your brand. This structure is globally defined as “Vendor of Record” (VoR).
- Storage of products on consignment
- Sales are made through RND (commercial representation)
- Billing and collection on behalf of the customer
- Revenue sharing or reconciliation based reporting
- Legal and commercial representation on behalf of the brand
All-in-one solution for your brand
Operation, sales, support — all under one roof. Meet RND, let us manage your e-commerce in a way that makes a difference.